A mine site runs on information as much as it runs on machinery. Knowing how our product is performing onsite is the sort of information we need to help the world’s miners be more productive. Product Lifecycle Services Specialists like Ken Morris are vital to gathering that information and giving it to everyone who needs it. That means not just giving it to our engineers to improve our product but giving it to site teams such as maintenance and planning, so they can maximise their assets.
Data That Everyone Can Use
During site inspections, Schlam’s PLS Specialists perform thickness tests to gather data developing wear profiles for each asset. The profiles show where the truck bed floor is wearing, and our team works with our engineers to makes data-driven recommendations to help prolong the life of the asset. Data is shared with clients on the day of the inspection via email to ensure clear and timely communication.
Mining Is in Our DNA
Part of understanding performance is understanding mining. Mining is in our DNA. Many of our specialists come from the pit or the maintenance field themselves, so they understand the challenges site teams face and can speak to them directly. That background is what lets Product Specialists like Ken move easily between a conversation with people on the ground and people in the design or planning office.
Unmatched infield services. One point of contact.
A dedicated specialist is also a single point of contact. Every extra channel of communication adds a chance for something to get lost. One point of contact removes that risk, and it means everyone, engineering and site alike, always knows exactly who to go to when they need information.
Payload Performance Through the Whole Lifecycle
Data that means something and fast, open communication. With a single point of contact who keeps it all moving. The real value is what those three add up to: support that stays with your asset from the day it arrives on site to the day it’s decommissioned, finding more performance at every stage along the way. That’s what Schlam’s Product Lifecycle Services brings to a mine site, and it’s what it takes to help the world’s miners be more productive.
Watch the video below to see Ken Morris, Product Lifecycle Services Specialist, deliver exactly that on site.
